General terms and conditions for website use

www.teranagri.com
Please read these Terms and Conditions carefully before using the website www.teranagri.com. By accessing the site and using the services offered, you agree to these terms and conditions.

1. General provisions
The website www.teranagri.com is owned by:

Teran Agri Ltd.

UIC: BG205743771

Address: Golyamo Vranovo village, 7 Panayot Hitov Str.

MOL: Ivaylo Deshev

Contact phone: 0882026252

These terms and conditions govern the relationship between the company and any user who uses the site, whether registering, placing an order, or simply viewing content.

2. Conditions of access and use
Users are permitted to use this website for personal, non-commercial purposes.

It is prohibited to copy, distribute or use content from the site without the express written consent of Teran Agri EOOD.

It is prohibited to use the site in a manner that violates the legislation of the Republic of Bulgaria or the rights of third parties.

3. Products and orders
All products offered on the site are described with basic information, including price, ingredients, and delivery terms.

By placing an order through the site, the customer confirms that he or she is over 18 years of age and provides accurate delivery information.

Teran Agri Ltd. reserves the right to refuse or cancel an order if there is suspicion of fraud or a technical error.

4. Prices and payment
All prices are in Bulgarian leva and include VAT.

The possible payment methods are described in the order completion process.

Teran Agri Ltd. reserves the right to change prices at any time without prior notice, and such changes do not affect orders already placed.

5. Delivery
Delivery is carried out through a selected logistics partner.

The delivery time is between 1 and 5 business days, unless otherwise agreed.

In case of delay, the client will be notified promptly.

6. Returns and complaints
The customer has the right to return a purchased product within 14 days of receipt, provided that the product has not been used, opened or damaged.

The return is at the customer's expense, except in the case of proven defect or error on the part of the merchant.

More information about the procedure can be found in the "Returns and Complaints" section.

7. Protection of personal data
Users' personal data is processed in accordance with the Privacy and Cookies Policy published on the site.

The user agrees that Teran Agri EOOD may use his personal data to fulfill the order and communicate related to the services of the site.

8. Responsibility
Teran Agri Ltd. is not responsible for damages caused by improper use of the products.

The site may contain links to external websites, for whose content Teran Agri EOOD is not responsible.

9. Changes to the terms and conditions
Teran Agri EOOD reserves the right to update the General Terms and Conditions at any time.

If there are any changes, they will be published on this page and will take effect from the moment of their publication.

10. Contacts
If you have any questions or need additional information, please contact us at:

📞 0882026252
📬 contact@teranagri.com (example email – change if you have a real one)

Last update: 01.06.2025